10 of those

10ofThose was started by Jonathan Carswell with the idea of getting the best Christian books and resources out to as many people as possible. Beginning as a hobby, 10ofThose has now grown to be a company that distributes over half a million items a year. We give God the glory! In the early days, the work had no name as it was just a hobby, but people had to buy books in the 10s. Therefore, when the company was founded in 2007, the name “10ofThose” was given – taken from people calling and asking for “10 of those, 10 of those, and 10 of those.” The name stuck! Now, however, you don’t have to buy in 10s. You can buy any number you like, from one to 10 to 10,000+. However, often at 10ofThose, the more you buy, the cheaper it gets. We offer price breaks for varying quantities on most titles; these price breaks are displayed on each product’s web page.

To learn more about 10ofThose, click here. 

10ofThose is a limited company (LC). We are not a charity; we do not seek donations to subsidise our work. 10ofThose is a book ministry. We do not want to make ourselves wealthy from this ministry, but rather, we want to see God’s kingdom grow. We use any profit to invest in book distribution worldwide through 10ofThose or other organisations that seek to distribute Christian resources that hold to our Basis of Faith. 

We try to be as competitive as possible and pass on what discounts we can, although, on some occasions, we may not be the cheapest. You can alway get in touch with our customer service team and they will do what they can to get you the best deal. However, buying from us means you are supporting our work and helping spread the distribution of gospel resources across the UK and the rest of the world. We appreciate your support and loyal business! 

We certainly can! At 10ofThose, we love books and work hard to keep up to date with new and exciting releases. We have an experienced staff team who can answer your questions, make suggestions, and find something that will meet your spiritual needs. You can contact our 10ofThose team via email at info.uk@10ofthose.com or by phone at 0330 2233423.

We’re sorry to hear that you are unable to log in! There are various reasons why this could happen. You may be using the guest checkout and haven’t registered an account with us. To set up an account, click here.

If you already have an account and can’t access it, try resetting your password. A new password will be emailed to you, and you can then reset your password to something you’ll remember once you’re logged into your account. If you can’t access your account for any other reason or you’ve lost the email you used to register your account, please get in touch via email at info.uk@10ofthose.com or by phone at 0330 2233423.

We’re glad that something in our promotional emails has drawn your interest. However, you can receive our emails without having an online account with us. But to log in, you need an account. Lucky for all, it’s so easy to set one up! Register for a 10ofThose account here.

We use various international courier services to ensure you get the best and cheapest service. Shipping can cost us more than the rate advertised on the website, but we will absorb this extra cost wherever possible. To see all our shipping prices, click here.

We use a UK courier service and Royal Mail to send your order to you. When your parcel leaves our warehouse, we’ll email you to let you know it’s been dispatched. If we send your parcel through our next-day courier, you’ll receive another email letting you know your delivery time – within a one-hour window!

We aim to process your order as quickly as possible. Delivery times will vary, but please allow 2–6 business days for your order to arrive. If you need your resources by a certain date when placing your order, please inform the 10ofThose office. If you still haven’t received your order and are outside this time frame, please contact us via email at info.uk@10ofthose.com or by phone at 0330 2233423.

Of course! The easiest way to do this is by leaving us a note on your order at checkout. You can tick a checkbox if you need to add special delivery instructions. If you’ve already placed your order and want to delay the delivery, you can contact us via email at info.uk@10ofthose.com or phone us at 0330 2233423.

We appreciate your prompt payment, so we’ve tried making payments easier. You can pay through one of the ways listed at the bottom of your receipt/invoice.

Your voucher is redeemable through online sales on the payment page of checkout. There, you will see ‘Gift Card’ listed below ‘Card Details’ and ‘Billing Address.’

Please Note: You don’t have to use your voucher in one go. Vouchers and codes are currently limited to one per order. If there’s a problem redeeming your code, please contact us via email at info.uk@10ofthose.com or phone us at 0330 2233423

To change your saved card details, first, you need to log into the site. Once logged in, you should be directed to your account page; if not, you can access this from the top right corner of the page. From here, you should have several options on your account. One of these is to add/remove card details. You will have to remove any card you need to update first and then re-add it.

We know that occasionally, you may wish to send a product directly to a friend, relative, or colleague as a present. That is why we offer our fantastic gift-wrapping service.

Wrapped in classic gift paper and tied up with raffia, your gift will look even more special when it arrives at a friend or relative’s door.

Gift Wrapping Instructions: 

• Click the “Add to basket” button on your desired product. When you checkout, tick the box below the little gift box next to the item you wish to be gift–wrapped and select how many you wish to be wrapped. Then click close. The £1.99 fee will be added to your total bill for each item you want wrapped.

Please Note: This service is not available for every item on 10ofthose.com.

When you purchase an ebook, the download link will appear under ‘Digital Products’ in your order confirmation email, as well as in the Digital Products section of your account if your purchase was made while logged in. The download link in your confirmation email will be valid for 60 days, but please get in touch if you lose the file.

Our ebooks use the file format ePub and you will need a reading application that accepts this file format. There are lots of free or paid-for eReader apps on your app store, and your device may come with a built-in app for eBooks. If you don’t have one yet you can freely get Apple Books (for iOS) or Google Play Books (for Android).  You can also use the Kindle app which works on Apple, Android and Windows devices. Below are further instructions for importing your eBook.

Apple Books & Google Play Books – If your device is set to auto-open eBooks with either of these applications, just double-click the file and the import should begin automatically. You will then see the file in your Books library and can start reading from there. If your device does not choose to open the file with your chosen app, right-click the file and select ‘Open with…’ and select your preferred option.  

Kindle App – Kindle have phased out .mobi files and now accept ePub files. The best way to add your ebook to your kindle is using the email address method.

If you have any further questions, please get in touch.

Yes! Our shop, warehouse, and offices are based in Leyland, Lancashire, a short drive from the motorway junction. There, we have a well-stocked shop full of books, cards, and other Christian resources for all occasions. There’s free wifi and complimentary refreshments. Follow this link for more information about the 10ofThose shop, including store hours.

10Publishing is pleased to be able to offer a free copy of the eBook whenever you buy the physical copy of one of our titles. This offer applies only to titles where the eBook version is available and it is one copy of the ebook per overall purchase and for personal use only. This offer will also be available on several titles from other publishers.

All you need to do is add the book you want to your basket, and if the free eBook is available for that title, it will automatically be added to your order for free. Once you have completed your purchase, a link to your free eBook will be provided on the screen and also sent to you via email.

Please note: this offer is subject to availability and can be withdrawn at any time without notice. Offer only applies to new purchases.

Click here to find more details on publishing.

Returns will not be accepted without a Returns Authorisation Form (RAF). If you wish to make a return or have a query, please email us with your order/invoice number to returns.uk@10ofthose.com, and we will send you a Returns Authorisation Form (RAF). 

We ask that goods only be returned if faulty (unless otherwise agreed). Any faulty items need to be reported to us within 30 days of you receiving the order from us. We will refund/exchange the full cost within 30 days, excluding postage and packaging. Your statutory rights are not affected. Credit card refunds can only be returned to the credit card used for the original purchase. Please allow up to two billing cycles for your credit to appear on your statement.

When it comes to eBooks and other digital content, we are unable to accept returns. If there is a problem with your eBook file, please contact us, and we will resolve this for you.

Under distance selling, you have a “cooling off period.” We allow 14 days from receiving your order (as long as the goods have not been opened or damaged in any way) to let us know if you change your mind and want to return any items. Please use the RAF procedure as mentioned above to do this. You will then have another 14 days from receiving the authorisation to get us the goods safely back for them to be accepted.

We're an ever-growing team, so the numbers change regularly! Click here to meet our 10ofThose team members and find out who's who.

If a pre-order item is alone on your order, we’ll send it out as soon as it is released.

If the pre-order item is ordered along with other items, we’ll split it and go ahead and send what’s non-pre-ordered. Your pre–order item will follow as soon as it’s released.

There is no charge to you for the extra shipping in this case.

One of the key ingredients of the 10ofThose service to you is flexibility. We know each church or organisation has different needs, and we want to help with your situation. As a result, we offer a variety of ways for churches to buy books and run a bookstall in addition to our website. See more here: https://uk.10ofthose.com/departments/10-partnership

Every product on our website has been handpicked, so we know it holds to the Bible’s teachings. We try to ensure we have a comprehensive selection of books on our site and keep it as up-to-date as possible. Sometimes, however, there are books we sell that aren’t available on the website yet. If this is the case, please get in touch with us via email at info.uk@10ofthose.com

or by phone at 0330 2233423, and we’ll see what we can do.

Print off this helpful 10ofThose sizing sheet on full-size A4 (100%), and you’ll be able to check how the font size looks in person and understand what works best for your needs.

You can fill out the forms provided to change your delivery address or cancel your subscription. If you have not retained your order number or need any assistance, you can contact us via email at info.uk@10ofthose.com or call us at 0330 2233423.

A sale or return bookstall can be a great way to resource a small event or conference. We want to help by providing you with the flexibility and reliability of a trusted, sale or return bookstall.

Our hassle-free online process minimises your financial risk, and gives you greater flexibility in what you can offer on your bookstall. You’ll also receive the same great discounts as you do now on all titles.

You can apply for a sale or return here. Once your application is approved by a member of our team, your account will feature an option to make one sale or return order. Then all you need to is choose your books and pay a deposit at the checkout.

Thank you for asking! While much of what we do and how we operate feels like a not-for-profit, for a number of reasons, we are a limited company (LC) to ultimately help us get more Christian resources into more hands. Being a limited corporation, we do not ask for or invite donations to our ministry. However, you can help us in a number of ways:

• Shop with us when you can! We believe you will experience great customer service, and the prices we offer are the best around.

• Follow us on social media - Instagram, Facebook, or Twitter - to receive the latest updates and to join our community of other 10ofThose supporters.

• Tell your friends and families about us - our ministry, mission, and the books we provide.

• Leave us a Google Review - your positive feedback will help us draw awareness to our mission and all the good that 10ofThose is doing.

• Think about blessing others with books and gifting them to friends and family, even evangelistic books to nonbelievers.

• Support us by supporting your local churches and ministries financially. For example, perhaps you can donate to your church so they can purchase books for their ministry – ask them to shop at 10ofThose, and we’ll help the money go further!

When you purchase an audiobook, the download link will appear under ‘Digital Products’ in your order confirmation email, as well as in the Digital Products section of your account if your purchase was made while logged in. The download link in your confirmation email will be valid for 60 days, but please get in touch if you lose the file.

Our audiobooks will be downloaded as a ZIP file, which contains a number of separate MP3 files, and can be listened to using an audio player that accepts this file format. There are lots of free or paid-for audiobook apps on your app store, and your device may come with a built-in audiobook app.  If you don’t have one yet you can freely get BookPlayer (for iOS) or Voice Audiobook Player (for Android).  You can’t import our files into Audible.

The audiobooks on our website are from various publishers, so please do let us know if you come across any issues and we’ll be happy to help.